Privacy Policy

In accordance with the provisions of the data protection regulations DYNAKIN determines as an essential requirement for you to access this website that the user is older than 14 years. If you are under 14 years of age and have accessed this website, you should not provide us with any information about yourself. The responsibility for the veracity of this information rests with you. In the event that DYNAKIN verifies that the aforementioned requirement is not met, it has the power to ignore the request for information sent. In no case will data related to the professional, economic situation or the privacy of the other members of the family be collected from the minor, without their consent.

DYNAKIN S.L., with CIF B95315123, and located at the following address: Parque Tecnológico de Vizcaya, Suite 801-B, 48160 Derio, Vizcaya (Spain), Telephone: + 34 944 04 55 04 and e-mail address: aleal@dynakin.com

DYNAKIN, as a sign of proactive responsibility, it has voluntarily appointed a Data Protection Delegate, who is the person in charge of protecting the fundamental right to the protection of personal data and is responsible for compliance with data protection regulations.

You can contact DYNAKIN´s Data Protection Delegate at the following e-mail address: delegado@fbsabogados.com.

In accordance with the provisions of art. 37.1 LOPDGDD you can go to the Data Protection Delegate prior to filing a claim against DYNAKIN in the presence of the Spanish Data Protection Agency, the Delegate will inform you of the adopted decision in relation to your claim within a maximum period of two months upon claim reception.

At DYNAKIN we directly process personal information provided by the user.

Generally, we will work with identification data (such as name, surname, telephone, postal address, e-mail, IP address).

The user guarantees the authenticity, accuracy and veracity of all information provided to us, committing to keep the personal data updated so that they respond, at all times, to their real situation. The User will be solely responsible for false or inaccurate statements and for the damages that they may cause.

The personal data you provide to us within the framework of the provision of our services are mandatory and are the minimum necessary for us to manage your order. The data you provide may be used for one or more of the purposes that we will indicate below, which will be determined by factors such as your relationship with DYNAKIN or by the means used to send the data. Next, we expose the treatments to which this privacy policy refers, without prejudice to the fact that there may be others for which you are informed or request the appropriate authorization:

1. Legal Obligations Compliance
It may be necessary to process personal data in order to comply with the corresponding legal requirements. Specifically, to comply with legislation on data protection, tax, statistics, insurance, etc.
2. Contract Execution and formalization
The interested party personal data is processed in order to manage the contractual relationship and comply with the contract terms in the event that you contract our services, and our tax obligations, complying, controlling and executing, where appropriate, the provision guaranteed in the formalized contract.
3. Communication-contact
The data you send us via email, instant messaging, applications or the contact form will be used to answer your request.
4. Sending commercial communications by any means in case of additional consent
If you explicitly consent, your data may be transferred to the collaborating entities in order to inform you by any means with promotional and advertising purposes about the centers, services, products or events organized or participated by us.

We collect your personal data information through different resources, but you will always be informed at the moment that we are collecting it through informative clauses about the responsible treatment, the purpose and its legal basis, the data recipients and the information storing period, as well as the way in which you can exercise the rights that assist you in terms of data protection.

Generally, the personal information that we process is limited to identification data (name and surname, telephone number and email), contracted services, payment and billing information.

We only keep your information for the period of time necessary to fulfill the purpose for which it was collected, to comply with the legal obligations that are imposed on us and to attend to the possible responsibilities that may arise from the fulfillment of the purpose for which the data was collected. Your personal data will be kept during the validity of the legal and / or contractual relationship and, subsequently, provided that you have not exercised your right of deletion, they will be kept taking into account the legal deadlines that are applicable in each specific case, taking into account the type of data, as well as the purpose of the treatment.

In the event that you exercise a right to erasure, and it is obtained in compliance with art. 32 LOPDGDD we will proceed to block it, being available only at the request of Judges and courts, the Ombudsman, the Public Prosecutor’s Office or the competent Public Administrations during the limitation period of the actions that may arise, and after this they will proceed to its complete elimination.

We treat your data in a lawful, loyal, transparent, adequate, pertinent, limited, exact and updated manner. That is why we undertake to adopt all reasonable measures so that these are suppressed or rectified without delay when they are inaccurate.

Depending on the maintained relationship and therefore the treatment purpose, the jurisdiction may be different. Below we list the different applicable basis depending on the treatment that is carried out:

• CONTRACTUAL RELATIONSHIP: For the contracted service.
• LEGITIMATE INTEREST: Among others, for profiling, quality or opinion surveys, web maintenance or attention through telephone.
• LEGAL OBLIGATION: For obligations fulfillment established in any other applicable regulations.
• CONSENT: When you provide us with your data through the web contact forms, to send commercial communications about products or other services. You should know that in those treatments in which your consent is requested, if not granted or temporary posteriority withdrawal will not have negative consequences for you.

In the event that third-party data is provided, you declare that you have the owner’s consent of the same for the aforementioned data communication or, where appropriate, show their legal representation, exempting DYNAKIN from all liability.

The categories of data that we treat are:

• Contact: Identification data (name, email, postal address, IP address).
• Contractual compliance: Identification data, personal data characteristics, social data circumstances, academic and professional data, employment details data, commercial information data, economic, financial and insurance data, data on transactions of goods and services, health or disability data.

Depending on the services we provide you, your personal data may be communicated to third parties, such communication is necessary for the adequate fulfillment of legal and / or contractual obligations. Such providers will not process your data for their own purposes that have unless previously informed by DYNAKIN.

In the events that for a better management and provision of services there is a data access on behalf of third parties, DYNAKIN guarantees the confidentiality treatment of personal data maintenance. In any case, these assignments will be duly notified to the User, detailing the identity of the Assignee and its purpose.

Your data can be transferred to:

• WhatsApp ®: If you use this instant messaging system to communicate with us, you should know that your data will be processed by WhatsApp Ireland Limited. You can find out how this company treats yor data here.
• Microsoft: we use Microsoft Azure cloud services, and you can find out their data protection policy here.
• Finantial Entities.
• Tax Advise entitites
• Employment Advise Entities.
• Lawyers and attorneys.
• Tax Administration.
• Insurance Companies.

At DYNAKIN we are committed to protecting your personal information. We use methods, controls and procedures of a physical, organizational and technological nature, reasonably reliable and effective, aimed at preserving the integrity and security of your data and guaranteeing your privacy.

In addition, all personnel with access to personal data have been trained and are aware of their obligations in relation to the processing of their personal data. All these security measures are periodically reviewed to ensure their adequacy and effectiveness.

However, absolute security cannot be guaranteed and there is no security system that is impenetrable, therefore, in the case of any information that is processed and under our control is compromised as a result of a security breach, we will take the adequate measures to investigate the incident, notify the Control Authority and, where appropriate, those users who may have been affected so that they take the appropriate measures.

DYNAKIN informs you that it complies with Law 34/2002 of July 11, on Services of the Information Society and Electronic Commerce and does not carry out SPAM practices, therefore it will request your consent to the processing of your email or telephone mobile for commercial purposes at all times.

DYNAKIN reserves the right to modify its privacy policy or use conditions for its services for reasons of adjustment to current legislation, or other reasons, when this occurs, we will notify you of any change and we will ask you to read our most recent policy version and, where appropriate, confirm your acceptance. The absolute confidentiality and privacy of the personal data collected is ensured and therefore security measures have been adopted in order to prevent alteration, loss, treatment or unauthorized access, and thus guarantee its integrity, availability and security. However, DYNAKIN will not be responsible for incidents that may arise around personal data when these are derived: either from an attack or unauthorized access to systems in such a way that it is impossible to detect or prevent it even if the measures are adopted according to the state of current technology.